CONCIERGE · 20+ EMPLOYEES
IT’s not your job. It’s ours.
Our top-tier, hassle-free business technology support. We take the stress out of managing your tech, so you can focus on growth.
Our mission is to give your employees a seamless tech experience, keep your systems running smoothly, and keep security front and centre.
We’re a friendly, opinionated team that loves technology. If there’s a way we can add value to your business, we’ll find it, whether that’s recommending the best tools or introducing slick, efficient processes.
From new-starter laptops arriving on time to securely revoking access for departing employees, we handle it. And because we work with industry leaders like Google, Microsoft and Okta, you’re always in safe hands.
In true concierge style, every Seeto customer gets an assigned Technology Operations Manager (TOM): a tech expert who speaks your language, streamlines your IT operations and makes sure everything runs smoothly.
So yes, we really do take care of IT.
WHAT’S INCLUDED
Everything, handled.
8/5 tech support
An assigned Technology Ops Manager
Seamless tech admin and support
Conversational support
Security and tech stack optimisation
Hardware at better prices
Getting started
Sometimes the biggest hurdle to outsourcing your tech is the switch itself. So we’ve made onboarding as smooth as we can. We start as we mean to go on.
- Tech review. We review your existing technology setup and processes to find where things can improve.
- Roadmap. We set out the key technology improvements and priorities.
- Smooth transition. We take over existing IT admin with minimal disruption.
- Fortnightly check-ins. A 30-minute call with your TOM to stay aligned.
PRICING
Flexible, monthly
- An assigned TOM plus full tech support, 8 hours a day, 5 days a week
- Add or remove users each month, including permanent employees, freelancers and contractors
- Actively supported users billed monthly in advance
WHY SEETO
More than a helpdesk.
Unlike traditional tech support, Seeto gives you strategic leadership and day-to-day support: a named TOM for up to a day a week, plus our tech service desk.
More affordable than hiring
Ready for clients
Ready for investors
Built to scale
SCOPE
What we support.
Devices
- Laptops, desktops and Chromebooks running macOS, ChromeOS or Windows (Pro or Enterprise)
- Up to two laptops or desktops and one company mobile for each supported user
- Monitored and protected with our remote monitoring and management (RMM) tool
Business tech
- Your core business tech stack, from identity and collaboration to security, device management, HR, AI and backup
- See the full list of software we support below
Joiners and leavers
- New starters set up securely, and leavers’ access promptly revoked
- Up to an hour of tech induction for each new starter
Buying and setting up tech
- Laptops, software and accessories sourced at discounted rates
- New hardware configured for a small additional cost
Best effort
- Telephony equipment, personal (BYOD) laptops, Linux and network equipment such as routers and firewalls
- Other business apps: we’ll do our best to support them, but our SLA may not cover them, unless we’ve agreed them with you in writing
Not included
- Out-of-hours support: we respond the next business day.
- On-site help: we’re remote-first, but can arrange visits when you need them.
- Unsupported operating systems and hardware: no IoT devices or end-of-life systems.
- Hardware repairs and networking: we’ll refer you to trusted partners.
- Licence costs: we negotiate better deals for you, but licences aren’t included.
- Printers and non-IT equipment: we focus on digital-first tools.
- Faulty equipment and third-party outages: we can’t fix a vendor’s failure, but we’ll help you escalate it.
Software we support
Identity and access management
- JumpCloud
- Okta (partner)
Productivity and collaboration
- Google Workspace (partner)
- Microsoft 365 (partner)
- Slack
Security and compliance
- Bitdefender
- CyberSmart (partner)
- Heimdal
- 1Password
- Riot
- Bob’s Business (partner)
Device and application management
- Microsoft Intune (partner)
- Jamf
- Miradore
People and HR
- BambooHR (partner)
- HiBob
AI and transformation
- ChatGPT
- Microsoft Copilot (partner)
- Google Gemini (partner)
- Claude
Cloud backup and recovery
- Redstor
- Afi
Seeto partner programme
CUSTOMERS
What Concierge customers say.
Seeto is a fantastic partner; their expertise and organised processes foster unmatched interaction with our business. They provide exceptional value; often, IT costs blend into broader engineering expenses, revealing their true high cost.
The team is ingrained in our business, supporting onboarding new starters, resolving tech issues, and supporting our Cyber Essentials certification. I highly recommend Seeto for businesses seeking dependable technology setup with scaling capability.
Hand over the tech.
Tell our AI assistant what you need. It asks a few quick questions, and our founders read every message. Type or talk, whichever suits.
Talk to us