PRICING
We believe in transparent pricing.
Our support services are priced by the number of employees in your business. Targeted solutions are run as fixed-term projects and charged by the day.
SUPPORT PRICING
Ongoing support plans.
Not sure which plan suits you? Answer four quick questions and we’ll suggest one, with an estimated monthly cost.
5+ EMPLOYEES
Support+
For early-stage businesses with 5 or more employees.
- Comprehensive technical support: friendly tech experts 8 hours a day, 5 days a week, troubleshooting and resolving common software and hardware issues.
- Conversational support and helpdesk access: submit and track tickets in Slack, by email or through our IT Helpdesk Portal.
- Security and data protection: device management with our remote tool, so devices are safely managed and applications kept up to date. Anti-virus can be added for an affordable monthly fee.
- IT hardware procurement: expert guidance on choosing and buying the right hardware for your business.
- Cloud and email backup: optional daily, automated backups of Google Workspace or Microsoft 365 data, including email, documents and calendars.
- Proactive IT strategy sessions: fortnightly check-ins on optimisation opportunities, support updates and AOB.
Implementing IT projects or complex changes may need a separate service agreement, which needs your approval.
20+ EMPLOYEES
Concierge
For rapidly growing businesses with 20 or more employees. Everything in Support+, and:
- An assigned Technology Operations Manager (TOM): a tech expert who handles bigger, strategic work, up to one day a week. Any project that can be done in a day is included, or you can run a task as a separate project to speed it up.
- Employee IT onboarding: new starters get the tools and support they need from day one, including a laptop and a one-hour IT induction call with the Seeto team.
- Prompt, secure IT offboarding: whatever the reason someone leaves, we handle offboarding smoothly to protect your business’s most valuable assets.
- Tech stack management: proactive, not reactive. We keep your business tech running at its best.
- A certified security manager: up to an hour of guidance each month, if you need it.
1+ EMPLOYEES
Flex
Pay-as-you-go support.
- Pay only for the services you use, at fixed prices
- Flat-rate support requests, with a response aimed within two hours
- Onboarding, offboarding, device builds and storage
- A one-off setup fee of £410
FOR EVERYONE
Targeted solutions
Project-based services for specific, urgent business technology and security needs. When we price a project we are completely transparent about what goes into it:
- One-off, up-front costs for technology products
- Costs per user per month for technology products
- Project days at our published day rates, from £634 a day
Wherever possible, we negotiate and pass on savings on software and service fees.
Add-on: device logistics
We prepare new and existing laptops for your employees, deliver them anywhere in the UK, and store any spare stock for future use.
More affordable than hiring in-house.
Get the benefits of an in-house tech team without the overheads.
Worked example: Support+ for 15 employees
| Item | Qty | Price | Total |
|---|---|---|---|
| First 5 users | 1 | £836 | £836 |
| Additional users | 10 | £80 | £800 |
| Monthly | £1,636 | ||
| Annually | £19,632 |
Worked example: Concierge for 30 employees
| Item | Qty | Price | Total |
|---|---|---|---|
| First 20 users | 1 | £4,522 | £4,522 |
| Additional users | 10 | £76 | £760 |
| Monthly | £5,282 | ||
| Annually | £63,384 |
Hiring an IT team in-house costs more:
- An IT Manager’s salary ranges from £58,750 to £80,250 (about £88k–£120k with on-costs)
- A Tech Support Engineer’s salary ranges from £30,500 to £40,000 (about £45k–£60k with on-costs)
As well as the cost benefits, Seeto’s technology experts are continuously trained and mentored, so you get consistent support and value as your business grows.
Salary figures are for London-based employees, from the Robert Half Salary Guide 2025.
QUESTIONS
Pricing, plainly.
Why do you publish your prices?
Because founders hate sales calls that exist only to reveal a number. You should know roughly what you’ll pay before you talk to us. Try the plan finder for an estimate at your size.
Why not just buy an IT platform?
Software platforms give you tools and leave you to run them. We do the opposite: we choose the best software for each job, and our people set it up, support it and keep it working together. People, not a platform.
Is it cheaper than hiring someone?
Usually, yes, and you get a team rather than one person covering everything. Compare the two with our in-house cost calculator.
Who counts as a user?
Anyone we actively support: permanent employees, freelancers and contractors. Add or remove users each month as your team changes, and you’re billed monthly in advance.
Are laptops and software licences included?
No. We help you buy laptops, software and accessories at good rates, and pass on any discounts we negotiate, but you pay for the kit and licences themselves. Setting up new hardware costs a little extra.
What about projects?
Projects are quoted up front, at our published day rates. On Concierge, any project that fits in a day is included.
How long do we sign up for?
Plans are billed monthly and your user count flexes month to month. We’ll set out the full terms in your proposal before you commit to anything.
Hand over the tech.
Tell our AI assistant what you need. It asks a few quick questions, and our founders read every message. Type or talk, whichever suits.
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