IT’s not your job.
It’s ours.
Your job is to run your business. Add value. Increase productivity. Build relationships. Grow.
Our job is to let you focus on that – by taking the hassle of business technology off your plate.
With Seeto Concierge, we take the role of your business technology partner. Our team is opinionated (in a good way) and maintains high standards. We prioritise the experience, productivity, and security of your employees, bringing together the best technology solutions to streamline and secure your business processes, supporting your growth.
With us, IT’s taken care of.
Concierge
Our top-tier, hassle-free business technology support
Seeto Concierge is for businesses that have hit the growth curve and need an efficient business technology setup with built-in scaling capability.
Our Concierge service starts at £4,158 per month. With this service, we take care of all your business technology needs so you can focus on customers, staff, products, and investors. We ensure that your business tech stack is implemented, maintained, and developed to a high standard, with a focus on employee experience, productivity, and security.
Your assigned Technology Operations Manager (we call these TOMs) is an experienced IT professional who understands the needs of fast-growing businesses.
Concierge Features
Assigned technology professional
Your TOM will provide technical leadership, guidance and support for up to one day per week. Our operations managers and support engineers are skilled IT professionals who make it their business to understand your business tech needs.
Comprehensive IT induction
Our one-hour induction session – delivered remotely during the first week of employment – ensures that all new starters are comfortable and productive with the technology your business runs on.
Secure and optimised business technology
Our ongoing work – including managing your team’s IT access and devices – guarantees that your business technology does what it’s supposed to do, smoothly, securely and efficiently.
Comprehensive Technical Support
There are always questions – but that’s what we’re here for. Our IT Service Desk is available to you and your staff between 9am and 5pm, Monday to Friday.
Seeto’s Help Bot and IT Helpdesk Portal
The easiest way for your team to report issues or ask questions is through Slack. No need for emails, forms or calls! Our Bot converts the message into a help ticket and keeps you updated. Every stage of the support process is also visible in our Helpdesk Portal.
Orderly offboarding
When colleagues leave we keep your business secure by removing their access to your technology, closing their accounts and preparing their devices for other users.
For a small additional charge we will procure and prepare new hardware or rebuild existing hardware for our Concierge customers.
Why choose Us?
Save money
Seeto Concierge is significantly cheaper than hiring your own experienced IT support staff.
Doing it yourself may feel like a short-term money saver but it’s a false economy if it takes time from adding real value to your business.
Increase productivity
With seamless efficiency, our user-friendly tech stack lets your employees work remotely, on-site or on the move.
Embrace scrutiny
In any due diligence or compliance process, business technology systems are closely scrutinised. We’ll make sure yours measure up.
Prepare for growth
You’ve developed a great service, built a top team and won prestigious customers. Growth beckons – and Seeto Concierge is designed to scale as fast as you do.
Rest Easy
With Seeto Concierge your business systems will always be up-to-date, secure and compliant.
Impress new starters
Welcoming new recruits with the right tech tools and a friendly introduction on day one signals that quality and efficiency are core values in your organisation.
“Seeto is a fantastic partner; their expertise and organised processes foster unmatched interaction with our business. They provide exceptional value; often, IT costs blend into broader engineering expenses, revealing their true high cost.”
“The team is ingrained in our business, supporting onboarding new starters, resolving tech issues, and supporting our Cyber Essentials certification. I highly recommend Seeto for businesses seeking dependable technology setup with scaling capability.”
Onboarding
“We’re too busy to outsource our IT”
Sometimes the biggest hurdle to outsourcing your business tech is the perceived burden of the switch itself. That’s why we’ve made our onboarding process as smooth and constructive as possible. We start as we mean to go on.
Review
We review your current business tech and control processes
Roadmap
We produce a roadmap that reflects your short and medium-term business ambitions
Relationships
We connect with the relevant internal decision-makers and external technology suppliers
Configure
We set up your new service desk and Slack integration
Handover
We take over the existing business technology admin tasks and processes and begin introducing improvements
Introductions
We launch the Seeto service in a way that suits you – with a company-wide email, a Slack message or even by joining your team on a call